1. General Rule
Unless a plan, campaign, or law requires otherwise, subscription purchases are generally non-refundable once access has been granted. For manual-payment plans, access is considered granted only after Mewati Dunya | Mewat Community, Culture & Language approves the payment proof and activates the subscription.
2. Situations Where a Refund May Be Considered
- Duplicate charges for the same subscription period.
- Accidental overpayment confirmed by Mewati Dunya | Mewat Community, Culture & Language records.
- A verified payment was taken but access was never provisioned and Mewati Dunya | Mewat Community, Culture & Language could not reasonably resolve the issue.
- A cancellation or payment issue where refund rights are required by applicable consumer law.
3. Situations Where a Refund Is Usually Not Available
- You changed your mind after Mewati Dunya | Mewat Community, Culture & Language already activated the subscription for the paid term.
- You did not use the subscription during the active term.
- Your access was suspended for terms or abuse violations.
4. Cancellations
If Mewati Dunya | Mewat Community, Culture & Language later introduces a recurring billing plan, cancelling that plan would stop future charges from that billing model. For the current manual-review checkout flow, a purchase does not itself create a recurring auto-renew commitment unless checkout explicitly says so.
5. Manual Bank and Verification Payments
For bank transfer or manually verified payments, activation and refund review may take longer because Mewati Dunya | Mewat Community, Culture & Language may need to confirm transaction evidence before approving access or reversing a payment record.
6. Request Process
Refund requests should include the account email, payment date, amount, payment method, transaction or proof reference if available, and a clear explanation of the issue so Mewati Dunya | Mewat Community, Culture & Language can review the request efficiently.
7. Processing Time
If a refund is approved, processing time depends on the original payment method, financial institution, and verification status of the transaction.